Turn WhatsApp into your smartest support channel
Unify all chats into one organized, collaborative space for faster, clearer service. Say goodbye to scattered chats and hello to efficient service.
135%
Boost in first-response speed
All WhatsApp messages are routed into a unified inbox, enabling faster, more consistent, and well-organized replies.
78%
Improved emotional insight
Sentiment detection provides your agents with the emotional context needed to respond more thoughtfully — no guesswork.
70%
Reduction in message backlog
Smart filtering, real-time collaboration, and single-thread visibility significantly reduce support queue size on WhatsApp.
Manage every conversation from one shared inbox
One number. One inbox. All your WhatsApp messages.
Unify your entire WhatsApp support operation in a single shared inbox. No more toggling between devices or missing messages. Assign chats, add notes, and track progress without chaos. Your whole team works together, sees the same thread, and delivers consistent support.
Route incoming messages to specific team members- Leave internal notes only your team can see
- Access full conversation history anytime
Resolve faster with organized workflows and full context
Smarter replies, fewer handoffs, happier customers.
Speed up your team’s response time by tagging chats, adding customer context, and using quick replies. Every agent knows what happened before, so there’s no repeating questions or losing track. Conversations stay smooth—even when multiple teammates step in.
- Use custom tags to organize topics
- See previous messages and replies in one view
- Set up reply templates for common inquiries
Use sentiment signals to guide your responses
Read the tone before you write..
Chatinger’s sentiment analysis detects the tone behind every customer message—positive, neutral, angry, or empty—so your team can respond with greater empathy, clarity, and confidence.
